Shipping and Delivery Information

Arrow Company ships products ordered by our customers anywhere within the Kingdom of Saudi Arabia via approved shipping companies. Shipping fees are specified upon ordering.

The company guarantees the safety of the product until it reaches the customer and is received.

Note:

Our website does not deal with or offer any services or products to any countries subject to sanctions by the Office of Foreign Assets Control (OFAC) in accordance with the laws of the Kingdom of Saudi Arabia.

Multiple transactions may result in multiple entries on the cardholder’s monthly statement.

Delivery to your doorstep only.

Shipping Cost:

The shipping fee is the amount displayed to the customer during the purchase process on the website and is approximately 30 Saudi Riyals.

We do not offer free shipping.

Shipping Time:

Delivery Time: 1-5 business days

Delivery Timeline:
  • To Riyadh: 24 business hours only
  • Other parts of the Kingdom: 3-7 business days
Product Shipping Process/Merged Goods Terms:

Step 1: Once the customer places their order on our website, we process the order and send them an email containing all the details related to their order.

Step 2. Aro begins communicating with the shipping company and sends the product(s) ordered by the customer.

Step 3: The product(s) are delivered to the shipping company, and the customer is then contacted to confirm their address and location.

Step 4: The customer receives the product, inspects it thoroughly, and signs for receipt.